What is The Aartech Advantage?

We are the original smart home superstore in Canada! 
Your satisfaction is our top priority.   

WHO SAYS YOU CAN'T HAVE IT ALL?
LOW PRICES, FREE SHIPPING, FREE TECH SUPPORT & WARRANTY PROCESSING
ALL WITHOUT PAYING ANY SUBSCRIPTION FEES

1. PRICE - We will match prices on in-stock product from authorized sellers in Canada.  If we drop our price on an item within 15 days of your purchase, you may request a store credit for the difference.**
2. EASY RETURNS - Change your mind or bought too much?  Unopened/unused product may be returned for up to 30 days from date of purchase. Plus we cover 2 way shipping on items deemed defective on arrival.
3. TECHNICAL SUPPORT - we're here to help both before and after your purchase!  Contact us by phone or email for help, plus we offer a well stocked self serve knowledgebase covering many tech subjects.
4. WARRANTY SUPPORT - We facilitate warranty returns on our products.  When you shop at big box or Amazon, after 30 or 60 days you must deal with the manufacturer in the USA or China adding higher freight costs, border issues, duties and brokerage fees.  Some brands such as DSC will NOT offer support to the general public so if your supplier doesn't offer warranty support, your purchase becomes an expensive paperweight.
5. IN BUSINESS SINCE 2002 - we are here and growing because we appreciate and respect our customers.  We've been around the block and we will be here when you need us.
6. FAST SHIPPING - Most in-stock orders ship the same or next business day.
7. NO DUTIES OR BORDER FEES - We ship all of our Canadian orders from within Canada.  Canadian customers NEVER have to worry about surprise costs like exchange rates, duties or brokerage fees.  Hot deals from the USA aren't so hot after you get a $75 surprise bill for duties and brokerage.  Call UPS and ask!
8. WE STOCK PRODUCT - Aartech Canada stocks a large selection of products locally in our Ontario warehouse for quick shipping or pick-up.  Each product page indicates live stock availability at OUR warehouse, not some drop ship facility like many other sellers.
9. FLAT RATE AND FREE SHIPPING - We offer low cost flat rate and free shipping options to Canada and USA,  We do not charge annual membership fees.

** Price Match & Price Drop does not include Black Friday, Cyber Monday, Boxing Day sales.  See our price match policy page for more details.

Aartech Canada is a Canadian owned and operated business since 2002.
We ship from Canada, and offer local Canadian support, defective and warranty returns right here in Canada. 

For complete details on our support policy, returns and warranty, please see here.